Terms & Conditions

PAYMENT POLICY:
CREDIT CARD or PAYPAL
Accepted forms of payments are major credit cards, debit cards with major credit card logos, Paypal, or the gift cards sold in this shop.
Credit card payments are processed securely by Braintree. Please note that during checkout, you many notice a field that asks for an "Issue Number". If you do not know the issue date for your card, you may leave the "Issue Number" field blank and proceed through checkout. Please feel free to contact me if you need assistance with these or any other aspects of checkout. You will receive a confirmation email upon receipt of your order and payment, and a follow up message once your order has shipped.

SHIPPING POLICY:
Unless designated as "ready to ship", all items in my shop are made to order. The turn around time for made to order items is ~3-4 weeks. I ship via USPS and will ship the item as soon as I finish making it (orders placed on weekends/holidays and custom/personalized pieces may take a little longer). Shipping costs are approximated and include the actual cost of shipping plus a small amount to cover the cost of shipping supplies and materials. If you would like to place a large order I'll be happy to work with you to adjust the shipping price, but please email me first to arrange this.
INTERNATIONAL ORDERS
All of my items can be shipped internationally. Please email me to discuss international shipping rates to your location. Note that I do not pay any duties, customs fees, or any other associated fees. These are the responsibility of the buyer if their country charges these types of fees. Please be aware of customs information including any fees that may be incurred on your end before purchasing. This information can be found at your local post office or on the web. Every country varies. If you have any questions or concerns about these policies please let me know and I'll be happy to explain further.

CUSTOM ORDERS:
I can create a custom order for you and would be happy to talk about what special touches would make your order perfect. Please email me to discuss monogramming, alternate fabrics, color choices, etc. and I will do my best to make it happen. If I don't have the supplies needed on hand there will be an additional charge for custom fabrics.

WHERE I WORK:
I work in a smoke-free home which is pet friendly (we have one dog)